Privacy Policy

Arizer UK – Privacy Policy
Effective: June 5 2025

This Privacy Policy applies to users in the United Kingdom accessing arizeruk.com, operated by Retail North Ltd., the authorised UK distributor of Arizer products. It explains how we collect, use, and protect your personal information in line with UK data protection law.

Personal Information We Collect

We collect personal data when you create an account, place an order, contact us, or use our website. This may include:

• Name, email address, phone number, billing and shipping addresses
  
  
• Payment information (processed securely through third-party providers)
  
  
• Communication preferences and order history
  
  
• Device data, browser type, and usage patterns via cookies and analytics tools
  
  

You can choose not to provide some data, but this may limit our ability to fulfil your order or support your requests.

How We Use Your Data

We use your information to:

• Process orders and deliver products
  
  
• Provide customer service and support
  
  
• Improve our website, services, and product offerings
  
  
• Send promotional emails (only with your consent)
  
  
• Comply with legal obligations and prevent fraud
  
  

We only use your data when we have a lawful basis under UK GDPR—such as fulfilling a contract, your consent, legal compliance, or our legitimate interests.

Sharing Your Data

We share personal data with trusted service providers such as:

• Payment processors
  
  
• Couriers and logistics partners
  
  
• Email marketing platforms (if you opt-in)
  
  

Some partners may process data outside the UK. In these cases, we use appropriate safeguards such as UK-approved Standard Contractual Clauses to protect your data.

Cookies and Tracking

We use cookies and similar technologies to personalise your experience, remember your preferences, and collect website usage statistics. You can disable cookies in your browser settings, but this may affect site functionality.

Age verification services may securely collect your name, address, and date of birth to confirm you meet legal requirements. Photo IDs are deleted after verification and not stored.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
  
  
• Correct inaccurate or incomplete data
  
  
• Request deletion of your data (where applicable)
  
  
• Object to or restrict certain processing
  
  
• Withdraw consent at any time
  
  
• Lodge a complaint with the Information Commissioner’s Office (ICO)
  
  

To exercise your rights, contact us at [email protected].

Data Security and Retention

We use secure technologies to protect your information, including SSL encryption and PCI-DSS-compliant payment processing. We retain personal data only as long as necessary for legal or operational reasons.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site after changes means you accept the revised policy.

Contact

Questions or concerns about your data? Contact us at:
[email protected]